These terms and conditions govern the use of the platform in accordance with the provisions of the Organization .By using GoTaxi, you fully and unreservedly accept these terms and conditions. Please read them carefully before using our services.

2. Ride Booking

2.1. To book a vehicle through GoTaxi, you must create a user account and provide accurate and complete personal information.

2.2. You are responsible for the accuracy of the information provided when booking. Any fraudulent or abusive use may result in the termination of your account.

2.3. You must comply with the specific booking rules for each ride, including the pick-up time and location, destination, special instructions, etc.

3. Pricing and Payments

3.1. Ride fares are set and displayed on both GoTaxi and GoTaxi Driver applications. Booking fees and additional charges may apply.

3.2. You agree to pay the booking and transportation fees agreed upon when making the reservation. Payments can be made using the available payment methods.

3.3. All payments are subject to verification and authorization. If a payment is declined, we will not be able to process your request, and your account may be terminated.

4. Responsibilities

4.1. GoTaxi facilitates the connection between users and private hire drivers. We are not responsible for the actions or omissions of drivers, nor for any disputes that may arise between users and drivers.

4.2. You acknowledge that we are not responsible for delays or disruptions due to traffic conditions, accidents, unforeseen events, or other factors beyond our control.

4.3. You are responsible for your actions and behavior while using the application. You agree to comply with applicable laws and not to use it for illegal, fraudulent, or harmful purposes.

5. Data Protection

5.1. We collect, use, and process your personal data in accordance with applicable laws and our privacy policy. By using our driver or client applications, you consent to the collection and use of your personal data as described in our privacy policy.

5.2. We implement appropriate security measures to protect your personal data against unauthorized access or misuse.

6. Modifications to Terms and Conditions

We reserve the right to modify these terms and conditions at any time.

Respect Everyone’s Space

We all value our privacy. It is normal to engage in conversation with others in the vehicle, but please refrain from asking overly personal questions or making comments about physical appearance. Physical contact is not tolerated in the vehicle.

Cancellation Policy

Any cancellation of a ride request will be subject to a base fare charge.